Shipping and returns
If you order for € 75 or more (VAT included), we will ship your order free of charge.
Orders with a value of less than € 75 will be shipped with a shipping fee of:
- € 4,95 for delivery at a Bpost pick-up point or Bpost parcel machine or
- € 6,95 for delivery at a PostNL location or at a specific address.
For deliveries to countries outside of the Benelux, please contact us for the free shipping threshold and shipping fees. We do not ship to the UK.
If you order before 4 pm on a working day, we'll try our very best to ship your order that very same working day. The only premise is of course: we have to have your product(s) in stock. Don't worry, about 90% of the products that are ordered, can be shipped almost immediately. If the product(s) your ordered is/are out of stock, we order them for you and usually have them back in stock the next working day.
If you want to be entirely sure as to when we will be able to send your order, you can always contact us. Please note: we can only guarantee when your order will be shipped. The speed of the delivery services is beyond our control. We can only help you follow up on them.
